Do they need to know what FMLA and ADA are? Yes. Do they need to know how to administer all the details? No. If you spend too much time teaching them about the boring details of disability and leave of absence management you're going to lose your audience.
When I talk with HR departments about their FMLA "pain points" the number one issue is always around keeping track of all their leaves. They usually say something like "Well . . . it's kind of a mess" or "We use a few different methods."
FMLA Myth #5: You cannot contact an employee about work during their FMLA leave. Reality: You cannot ask an employee to perform work while they are on a leave but you can reach out to ask basic questions.
“If I sat through one more “Advanced FMLA” training session that spent the first 20 minutes going over federal Family and Medical Leave Act eligibility rules and other basics I was just going to lose it.”
Attendance policies have long created headaches for HR professionals when it comes to administering FMLA. In light of a new DOL Opinion Letter that addresses FMLA and no-fault attendance policies, this is a good time to revisit that topic.